As we welcome you back to our hotel, we are committed to providing you with a safe environment that aligns with expert protocols. We are redefining our cleaning & safety standards and we will be actively monitoring and evolving our solutions to ensure we have a continued focus on the health and safety of our guests and associates. All aspects of our business with be addressed, from public spaces, guest rooms to in-house dining. Please see the link below to see further actions http://www.thunderbirdmotel.com.au/covid-19/
We are now open on Thursday, Friday and Saturday nights from 5pm each evening. At this stage we are not open on Sunday, Monday & Tuesday but are offering Room Service to our in house guests.
Check-in is from 2.00pm, If you require to check-in earlier please call our friendly team to organise. Early check-in are subject to availability.
Check-out is from 10.00am. If you require a late check-out please contact our friendly team. There will be an additional charge and it is subject to availability.
Yes we do accept cash payments but will require you to leave a $200 cash deposit at reception which will be returned on check-out.
Mastrecard, Visa & AMEX, these cards are available at a 1.3% surcharge for all transactions. We do not charge a surcharge on debit cards.
Outside in designated areas
Yes we have free ample parking for our guests.
Yes we can provide additional roll away bedding at a surcharge of $25 per bed
Yes we have late check in available . Please make sure you call our friendly team to let us know you will be arriving late and we will provide you with our late check-in procedure.
Several rooms have baths and are available on request. These rooms may be at an additional price for the upgrade.
We have rooms that have a kitchenettes, if you require a room with a kitchenet then please contact our friendly team. These rooms are subject to availability and may occur an upgrade charge.
There is no elevators on site, if you require a room on the ground floor please let us know at the time of your booking.
Unfortunately we do not allow pets in our hotel rooms